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How do I resize my listing's pictures?

Updated over 2 months ago

In most cases, you don’t need to manually resize your photos—our system automatically adjusts images to fit your listing. However, for best quality, we recommend:

  • Using high-resolution images (at least 600 pixels wide).

  • Uploading images in JPEG or PNG format.

  • Avoiding images that are too small or stretched, as they may appear blurry.


How to Resize Photos on Any Device

For Windows & Mac Users:

  • Use a free online tool like ResizePixel or Canva to adjust the image size.

  • If using built-in apps:

    • Windows: Open in Photos app > Click More (⋮) > Resize > Enter 600 pixels width.

    • Mac: Open in Preview > Click Tools > Adjust Size > Enter 600 pixels width.

For iPhone & Android Users:

  • Take a clear, well-lit photo directly from your phone’s camera.

  • Use a free app like Snapseed, Canva, or Adobe Express if you need to crop or adjust the size.


Uploading Issues?

If your image still won’t upload:

  • Make sure it’s at least 600 pixels wide.

  • Try a different image format (JPEG or PNG works best).

  • If the image appears blurry, consider retaking the photo in better lighting.

Need Help? Contact support if you’re having trouble uploading images to your listing.

Please see the steps below for both Mac and Windows operating systems.

For Windows Operating Systems:

Step 1: Right click the image that needs to be resized.
Step 2: From the menu selectOpen with > Photos

Step 3: Click on the more option (3 dot) button > Select Resize from the menu

Step 4: In the resize image window, click Define custom dimensions

Step 5: In the Resize Image window, you can change the pixels for width and height. We recommend keeping the “Maintain aspect ratio” button checked, or you will have a distorted image after resizing. For “width”, enter 600, which is the minimum amount. Either width or height must be at least 600 pixels.

When resizing a smaller image to a bigger image, the end result may not be the quality and clarity you want. If the image is blurry or fuzzy after resizing, we recommend deleting, retaking the picture showing exactly what you want the user to see, and uploading a new image.

For Mac Operating Systems:

Step 1: Right click the image that needs to be resized.
Step 2: From the menu select Open with > Preview (Default)

Step 3: Go to Tools menu > Select Adjust Size

Step 4: In the Adjust Size window, you can change the width and height. We recommend keeping the “Scale proportionally” button checked, or you will have a distorted image after resizing. For “width”, enter 600, which is the minimum amount. The width and height must be at least 600 pixels.

Click “OK” button to resize the image.

Step 5: Go to File menu > Select Save, that overwrite the image with a new adjusted size. Now the image is ready to upload to your listing.

When resizing a smaller image to a bigger image, the end result may not be the quality and clarity you want. If the image is blurry or fuzzy after resizing, we recommend deleting, retaking the picture showing exactly what you want the user to see, and uploading a new image.



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