Affordable Housing

Property Managers, Owners, and Landlords can always list for free on AffordableHousing.com

Property Owners

Listing and Updating Listings

How do I resize my listing's pictures?

How do I add photos to my listing?

What are community listings and when should I use them?

How do I remove a listing?

How do I create a property listing?

How do I update the status of my listing?

Can I download a printable property listing form?

Understand different listing types, listing statuses, and learn tips for getting the best results for your properties.

Adding a Listing

What is a Market Rent Report?

When should I use Market Rent Reports?

What’s the difference between a Free Rent Estimate and a Market Rent Report?

Will the Market Rent Report guarantee my rent will be approved?

Can I send the Market Rent Report directly to my Housing Authority?

How long are Market Rent Reports valid?

How many comparables are used in a Market Rent Report?

How often is the data updated?

What criteria are used to generate a Market Rent Report?

Why do I have to select a Housing Authority when running a Market Rent Report?

Market Rent Reports

How do I use the free market rent estimator tool?

How do I change the price of my listing?

How do I update the rent on a listing?

Learn how to use our Market Rent Estimator and what to consider when setting your rent price.

Setting Your Rent Price

What is a "Listing Boost"?

What is the "Listing Multiplier"?

How does the "Multiplier" work?

Who are your “Multiplier” Partners?

Find out options for getting more views and interest for your listings.

Advertising & Promotion

Finding the Best Renter

What are Renter Scores?

Premium members can add custom questions and disclosures to the online pre-screening application.

How to customize my rental property application?

Guide to renter ratings and how to use them.

What factors affect an applicant’s Renter Score?

What is a Rent Price Match and how is it calculated?

What is a good Renter Score?

How do I pre-screen applicants?

Learn how to screen candidates and use our proprietary renter scores to find the best renter fast.

Screening Potential Renters

What are Prospects?

What is QuikMatch?

Prospect vs Applicant: what’s the difference?

When will I start to receive prospects from QuikMatch?

How do I create an email template to send to prospects?

How Accurate is QuikMatch?

How Do I Use QuikMatch?

Is QuikMatch for Section 8 only?

How do I review prospect and applicant analytics?

Find out the difference between prospects and applicants, and proactively contact great renters.

Getting Prospects with QuikMatch

What if I use my own application system?

What do application statuses mean?

What happens when I select a renter?

Why am I getting applications?

How do I add custom questions and disclosures?

How do I stop receiving applications?

How does the Waiting List status work?

How do I invite applicants to apply to my property?

Understand how to manage your application settings and applicant lists on AffordableHousing.com.

Managing Applicants

Managing Rentals

How do eLeases work on Affordablehousing.com?

What is an eLease?

How do lease credits work?

Can I upload my own lease?

How do I set up eSignatures?

Are the eLeases legally binding?

What if I don’t have a lease? I’m not sure where to begin or what to include.‍

What if I have multiple documents for my tenant to sign?

Can I send a lease from AffordableHousing.com to a renter who has not used your website?

What if I need multiple people to sign my lease?

Do leases cost extra?

What if I have other requirements for my tenant? Such as proof of income or a background check?

What if I am renting to a Section 8 voucher holder, or participating in another government-subsidized housing program?

What happens after I send my lease?‍

Do I get my lease credit back if the lease is cancelled?

How do I invite a renter to sign an eLease?

What reminders do you send regarding eLeases?

Where are my leases stored?

What addendums does AffordableHousing.com provide?

How do I edit the lease terms?

How do I download a lease?

What devices can I use to access my leases?

Can I track the status of the lease signing process?

What if there is a dispute after the lease is signed?

How do I add more tenants to the lease?

How do I set up an electronic lease?

Managing eLeases

What are the benefits of renting to Section 8 voucher holders?

What do I need to rent to a Section 8 voucher holder?

What criteria does a unit need to meet in order to pass inspection?

Are property owners required to accept pets through the Housing Choice Voucher Program?

Understanding voucher eligibility & payment calculations

What kind of paperwork is required of property owners with Section 8 tenants?

How involved is the housing authority in the tenant/property owner relationship?

Can I evict a Section 8 tenant if necessary?

What are common issues with Section 8 inspections?

Learn about government housing programs like Section 8, and why they are a great option for property owners.

Government Programs

How do I setup a waiting list for my property?

‍What is "Waiting List mode"?

How do Waiting Lists help my business?

Understand the benefits of maintaining a waiting list even when your properties are rented.

Property Waiting Lists

Account & Membership

Learn what steps to take if you're having trouble logging into your account.

I can't sign in. What should I do?

Follow these simple steps to reset your password

I forgot my password. What should I do?

Change your password and protect your account

How do I change my password?

Follow these simple steps to find out your username

I forgot my username. What should I do?

Why do I need to be verified?

Help if you’ve forgot your password or are having trouble signing in.

Login & Password

Why upgrade to a Premium Membership?

How much does a Premium Membership cost?

What is your refund policy?

What are the terms and conditions?

What are Trusted Owner Badges?

Do my credits carry over to the next replenishment date if I don't use them?

Do I still have access to any of my remaining credits when I downgrade to a free membership?

What happens to my payment now that some features are usage-based?

Are there any discounts?

Why can't I contact prospective renters?

Why can't I boost my listing?

When do my usage limits replenish?

What are prospective renter contacts?

What is included with a free membership?

How do I view my billing information or get an invoice?

How do I cancel my subscription?

Learn about our membership plans, pricing options, or for payment-related issues.

Plans & Payment

How do I change my alert preferences?

How do I turn off Prospective Tenant email alerts?

Manage your alert preferences and understand how messages are sent and received on our platform.

Messaging & Alerts

What is your phone number?

Other

How do I add a comparable?

Why should I add a comparable property?

Can I download a printable comparable entry form?

Comparables

Back to AffordableHousing.com

Find answers and get help from Intercom Support and Community Experts

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