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I can't sign in. What should I do?

Learn what steps to take if you're having trouble logging into your account.

Updated over a week ago

If you're unable to sign in to your AffordableHousing.com account, try the steps below to regain access.

1. Reset your password

If you've forgotten your password, you can reset it from the login page.

  1. Go to the AffordableHousing.com login page.

  2. Enter your username in the login field.

  3. Click “Forgot password?”

  4. Check your email for the password reset link and follow the instructions.

For step-by-step instructions, read our article on what to do if you've forgotten your password.

2. Call Customer Service

If you’re unable to reset your password, have forgotten your username, or have been locked out of your account, our customer service team can help.

If you need further assistance, call us at (866) 466-7328 during our operating hours and a representative will assist you.

(866) 466-7328
Mon-Thu 9am-7pm & Fri 9am-6pm EST

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