If you can’t sign into your AffordableHousing.com account, follow these steps:
1. Contact your account admin
Reach out to the member of your team with admin access on AffordableHousing.com and request that they unlock your account. The individual with admin access can:
Log in to their account
Go to User Settings
Unlock your account
2. Email Housing Agency support
If you can’t log in with the help of your program’s admin user, email [email protected] for direct assistance signing into your account.
3. Call Customer Support
If other options fail, call our customer support line at: (866) 466-7328
Press 2 to connect with Housing Agency support.